Frequently Asked Questions
Get Answers to Common Carpet Cleaning Questions
- What types of carpets do you clean?
At Spot On Services, we clean all carpet types, including synthetic, wool, and specialty carpets. Our experienced team evaluates each carpet to choose the most appropriate cleaning method.
- How often should I have my carpets professionally cleaned?
To maintain your carpet's condition and enhance its lifespan, we recommend professional cleaning every 6 to 12 months, depending on foot traffic and household conditions.
- What is the drying time after the carpet cleaning process?
Typically, carpets dry completely within 6 to 12 hours. Factors like humidity and ventilation also play a role, and our technicians can provide drying tips to accelerate the process.
- Are the cleaning products you use safe for my family and pets?
Yes, our cleaning solutions are chosen carefully to ensure safety for both families and pets while still effectively removing dirt and stains from your carpets.
- Do you move furniture during the cleaning service?
Our team will move most furniture pieces, such as chairs and small tables, to provide a thorough clean. However, for larger items, we recommend having them moved prior to our arrival.
- How do you handle stubborn stains and odors?
We specialize in treating tough stains and odors with advanced techniques and products. Our technicians assess each stain individually to apply the best treatment for successful removal.
Hear from our satisfied customers
Real stories from the people who matter most
Amazing service! Robert made it very easy to understand breakdown of service and pricing and booking. Sean came out to clean and was done for our 3 rooms, hallway, and stairs in an 1.5 hrs! 30 min set up and an hour to clean! Super clean and very fresh smell! We love it! Would recommend! Thank you!
Sean was great, friendly and very informative. I haven't gone upstairs to check the carpet but if it comes out as great of an attitude that Sean has, I'm sure they will be great.
Spot On cleaned and treated our carpet after a newly adopted dog had made some messes. They were on time, and our carpet looks and smells great.
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